Captain
We usually respond within two weeks
As a Captain, you are responsible for ensuring a smooth and enjoyable dining experience for guests. Your role involves supervising and coordinating the activities of the waitstaff, managing reservations, and maintaining a high standard of service. You play a pivotal role in guest satisfaction by overseeing the order-taking process, ensuring accuracy in food and beverage delivery, and addressing any customer inquiries or concerns. With strong communication skills, you contribute to a positive and efficient restaurant operation, creating an atmosphere that reflects the establishment's service standards.
Key Job Responsibilities:
Supervise and coordinate the activities of the F&B Associates, ensuring efficient and effective service.
Oversee the order-taking process, ensuring accuracy and timely delivery of food and beverages.
Manage reservations, seating arrangements, and guest flow to optimize restaurant occupancy.
Address customer inquiries, concerns, and special requests in a courteous and professional manner.
Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
Monitor and maintain cleanliness and organization in the dining area.
Train and mentor the F&B Associates, providing guidance on service standards and customer interactions.
Uphold and enforce hygiene, safety, and sanitation standards in the restaurant.
Collaborate with other departments, such as the kitchen and bar, to ensure seamless operation.
Handle guest feedback and resolve issues promptly to enhance guest satisfaction.
Assist in creating and maintaining a positive work environment for colleagues.
Stay informed about menu items, specials, and promotions to provide accurate information to guests.
Support the management team in implementing policies, procedures, and training programs.
Conduct pre-shift briefings and debriefings to keep F&B colleagues informed and motivated.
Uphold environmental, health, and safety standards in alignment with organizational policies.
Adhere to the company’s environmental, health, and safety procedures and policies.
- Department
- Food & Beverage
- Remote Status
- On Site
- Employment Type
- Full-time
About Tulip Inn Majan & Kyriad Salalah
Set in the heart of Dhofar, Tulip Inn Majan Hotel & Suites and Kyriad Hotel Salalah offer two distinct yet complementary experiences for guests visiting one of Oman’s most charming coastal cities. Both hotels are conveniently located just minutes from Salalah International Airport, major shopping areas, and the region’s iconic beaches and natural attractions.
Tulip Inn Majan blends modern comfort with the warmth of Omani hospitality. Its contemporary rooms and serviced suites make it ideal for business, leisure, and long-stay guests who value convenience and thoughtful service. Kyriad Hotel Salalah brings a relaxed, stylish stay experience with well-appointed rooms, essential amenities, and a welcoming atmosphere that suits both corporate and holiday travelers.
Together, these properties form a dynamic workplace where service, culture, and diversity come together. Colleagues here enjoy a supportive environment, meaningful development opportunities, and the chance to create memorable experiences for guests from around the world.
If you’re looking to grow your career in a friendly, professional, and fast-moving hospitality setting, our Salalah hotels are a place where your talent can truly shine.